

- REMOTE ASSISTANT REQUIREMENTS HOW TO
- REMOTE ASSISTANT REQUIREMENTS INSTALL
- REMOTE ASSISTANT REQUIREMENTS FULL
- REMOTE ASSISTANT REQUIREMENTS CODE
Remote Help must be enabled before users can be authenticated through your tenant when using Remote Help. If you choose to turn on Remote Help, its use is enabled tenant-wide. The Remote Help app supports the following capabilities:Įnable Remote Help for your tenant – By default, Intune tenants aren't enabled for Remote Help. Remote Help capabilities and requirements The app can also be deployed through Intune to your managed devices.
REMOTE ASSISTANT REQUIREMENTS INSTALL
The Remote Help app is available from Microsoft to install on both devices enrolled with Intune and devices that aren’t enrolled. Through RBAC, you determine which users can provide help and the level of help they can provide. Remote Help uses Intune role-based access controls (RBAC) to set the level of access a helper is allowed. It's through your Azure Active Directory (Azure AD) that the proper trusts are established for the Remote Help sessions. Both helpers and sharers sign in to your organization to use the app.

In this article, users who provide help are referred to as helpers, and users that receive help are referred to as sharers as they share their session with the helper.
REMOTE ASSISTANT REQUIREMENTS FULL
Full control enables a helper to directly make configurations or take actions on the device. During the session, they can view the device's display and if permitted by the device user, take full control. With the connection, your support staff can remote connect to the user's device. Remote Help is a cloud-based solution for secure help desk connections with role-based access controls. For more information, see Use Intune Suite add-on capabilities. Acquire Continuing Education credit per year from accredited providers.This capability is available as an Intune add-on.
REMOTE ASSISTANT REQUIREMENTS CODE
Pass the CPVA™ certification examination conducted by the Association of Certified Global Professionals®.Īdhere to the Code of Ethics and Professional Responsibility.ĥ. Successfully completed the CPVA™ Programme conducted by the Association of Certified Global Professionals® or any accredited learning provider.ģ. Have relevant work experience and/or corresponding education requirements in social media management or related field.Ģ.
REMOTE ASSISTANT REQUIREMENTS HOW TO
How to become a Certified Professional Virtual Assistant™ġ. The CPVA™ programme is open to all professionals including but not limited to the following: Who can become a Certified Professional Virtual Assistant™ Discount to local and international seminars, training and conferences conducted by the organisation and/or accredited partners.Professional growth through Continuing Professional Development (CPD).Access to network and resources inside a global organisation.Professional recognition from clients, colleagues, and employers.A dry-sealed certificate issued by the Association of Certified Global Professionals®.Capability to carry the CPVA™ credential on your business card.The benefits of becoming a CPVA™ include but not limited to: Individuals who have been granted the title of Certified Professional Virtual Assistant™ demonstrates the necessary competencies and ethics of virtual assistance to clients.Įligible professionals use the post-nominal designation, CPVA™ after satisfactorily completing the CPVA™ requirements.īenefits of becoming a Certified Professional Virtual Assistant™

The Certified Professional Virtual Assistant™ is an internationally recognised professional designation conferred by the Association of Certified Global Professionals®, a registered international organisation of certified professionals.
